The tour deposit (up to 30% of the total amount) is required to make either via Electronic Payment Gateway or by Bank Transfer to our company account. Beside, all major credit cards (Visa, Master, American Express) are welcome for payment on site.

Electronic Payment Gateway (ONEPAY / VTCPAY / PAYPAL) secures your online payment by credit cards.

Our bank name: Joint – Stock Commercial Bank for Foreign Trade of Vietnam – Operation Centre (Vietcombank- Operation Centre)

  • Bank address: 31-33 Ngo Quyen Street, Hoan Kiem Dist, Hanoi, Vietnam
  • Swift Code: BFTV VNVX 001
  • USD account No: 001 137 282167 3
  • EUR account No: 001 114 291368 7
  • Beneficiary: Indochina Charm Travel Co.Ltd
  • Beneficiary Adress: 257-259 Tran Dang Ninh Street, Cau Giay Dist, Hanoi – VIETNAM

Genaral Cancellation Policy for Individual Tour Booking

Cancellations must be made in writing to Indochina Charm Travel.

Fees (per person):

  • More than 30 days before departure: $250
  • Between 15–30days 50% of selling price
  • Between 7–15 days 75% of selling price
  • Less than 7 days / No Show: No refund

Refunds are calculated from the day we receive written notice. In the event a canceled booking is rescheduled, the cancellation fees are waived with the exception of a $250 per person administrative fee and any additional expenses that may be incurred.
No refund is due for any unused portions of the tour program which caused by personal reasons (illness, injury, emotional trauma…) forces of nature, geographic & climatic conditions…

We strongly recommend trip cancellation insurance and will be happy to provide you with further information.